Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


System history messages may get logged to the wrong Job or Action.


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 

Windows 2000


Error

 


Symptoms

 

This problem should not be visible to the user since system history is not visible in workshop and very unlikely the mis-converted id matches a job or action.


Cause

  Theres a bug with converting ASCII hex string to system object Id in Prinergy 2.0.7. History that is logged against the system object id is logged against a different id since the conversion from the hex constant into an id is done incorrectly.

This affects user aborts of global operations ie. archive, restore, purge, job import, job export.


Solution

 

This problem will not have any ill affects on the system's operation. Upgrading to 2.1 will fix the problem.

Permanent fix:


See also

 


Keywords

 

workshop


Technical contact(s)
 

Simon Chen

Submitted by
 

Simon Chen

Date submitted
 

16 Jan 2002


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.