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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy PowerPack 1.0 ; Prinergy Satellite; Mac OS | |
Platform |
Macintosh |
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Operating system |
Macintosh OS |
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Error |
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Symptoms |
Double-clicking a PDF file from within Workshop results in a memory error instead of launching Adobe Acrobat. Double-clicking PDF files from Finder launches the wrong version of Adobe Acrobat. Double-clicking VPS files from Finder doesn't launch the VPS application automatically. |
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Cause |
The Desktop database is not up-to-date or has been corrupted. | |
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Solution |
Rebuild the desktop by holding down the Option and Command keys while the operating system is starting. Permanent fix: |
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See also |
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Keywords |
Macintosh, PDF, VPS |
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Technical contact(s) |
Gordon Miller |
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Submitted by |
Simon Chen |
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Date submitted |
29 May 2002 |
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