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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 Level 6; Prinergy Direct 2.1 Level 6; Prinergy Access 2.1 Level 6; Prinergy Powerpack 2.1 Level 6; Prinergy Satellite | |
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Operating system |
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Error |
Error Message when logging on: Login Failed [1101020] Unrecoverable Corba error occurred. [1101020] Error Message when attempting update: Confirm Update [1088077] Workshop is unable to connect to server <servername> to determine the version of Workshop available there. An Update may not be required. [1088077] |
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Symptoms |
Unable to log in to the Primary server from a Macintosh Prinergy Workshop client after updating to Prinergy 2.1.0.6 |
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Cause |
The Macintosh client was not able to resolve the host name passed back by Prinergy. A Prinergy configuration script was not able to modify a registry value due to an unusual user account configuration. | |
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Solution |
A temporary solution is to create a Macintosh hosts file with SimpleText. Add the Prinergy Primary and load the host file in the TCP/IP settings. Host file format:<ServerName> CNAME <ServerName>.<suffix> For a permanent solution, contact the Creo Response Center to correct the registry setting. Please reference KB article number: SCHN-0000290. Permanent fix: |
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See also |
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Keywords |
orbix, workshop |
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Technical contact(s) |
Simon Chen |
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Submitted by |
Simon Chen |
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Date submitted |
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