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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy Satellite | |
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Operating system |
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Error |
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Symptoms |
Freehand PostScript files have incorrect geometry in Prinergy in Prinergy 2.1.0.19 and higher. They worked okay in lower versions. EPS from Freehand still work fine. |
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Cause |
We added a function in patch 19 to set geometry based on the %%PageBoundingBox comment in the PS. There are very few applications that use this comment, and those that use it use it correctly. Unfortunately, Freehand PS output uses values in this comment that are not useful for this purpose. |
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Solution |
1. Upgrade to Prinergy 2.2, where this function has been removed. 2. Alternately, remove the following file from a 2.1 system: %ARAXIHOME%\AdobeExtreme\bin\CreoStartupNormOnly\TrimBoxFromComments.ps Permanent fix: |
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See also |
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Keywords |
Freehand, Geometry, normalizer |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
James Bredenhof |
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Date submitted |
Nov 28 2003 |
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