Prinergy Troubleshooting - Digicap Keepaway amount wrong on output, Keepaway value changed in PPED, 2nd output sent while first still processing

Digicap Keepaway amount wrong on output, Keepaway value changed in PPED, 2nd output sent while first still processing


Product		Prinergy 2.2.1.4
Platform
Operating system

Error

Symptoms		DigiCap Keepaway amount is wrong on output. Output was sent with Keepaway of N. Immediately after, Keepaway value changed to M in Process Plan and new output sent while first output still processing. When first output is examined, Keepaway value is M instead of N.

Cause		There is a subtle problem in the way JT parameters were read in 2.2.1.4. When two tasks launched -- first with Keepaway of N, second with Keepaway of M -- the output from first task would have Keepaway of M. The class variable was overwritten with the second value before Prinergy had finished processing the first task completely.

Solution		Before sending new outputs with changed DigiCap Keepaway values, ensure that all previous outputs have completed processing. This problem will be fixed in the Prinergy 2.2.1.5 release. Permanent fix:

See also

Keywords		output, plate, Powerpack, screening

Technical contact(s)		Scott Effler
Submitted by		Stephen Zmetana
Date submitted		17 Dec 2003