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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 | |
Platform |
Server: Dell all; Client: PC or Macintosh |
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Operating system |
Server: Windows 2000; Client: Windows or Macintosh |
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Error |
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Symptoms |
***Applies to Prinergy Connect, Powerpack, Direct, Satellite, depending on installed configuration.*** Color Matcher fails with "Software Error". |
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Cause |
The ICC profile specified in the process plan doesn't exist. In the Color Match section, there is a setting called Proof Process Profile. This setting gives the path to the ICC profile for the Color Matcher to use. If the file specified in the process plan doesn't exist, the Color Matcher fails with "Software Error". |
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Solution |
Change the setting for 'Proof Process Profile' to a file that exists in the <PrinergyHome>\CreoAraxi\Data\ICC-Profiles directory. Permanent fix: |
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See also |
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Keywords |
color |
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Technical contact(s) |
Rob Prior |
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Submitted by |
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Date submitted |
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