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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy Satellite | |
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Error |
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Symptoms |
Handling Brisque CT/LW sets (.p folders) doesn't work with Prinergy hot folders from a Mac. |
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Cause |
Brisque CT/LW sets consist of a ".p" folder with a hidden ".assg" file and a CT and LW file. Prinergy's CEPS JTP needs to process the .assg file. Prinergy hot folders have difficulty dealing with files inside of folders. |
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Solution |
1. Use a PC (with "view hidden files" enabled) to copy the .assg, LW, and CT to a Prinergy hot folder. In other words, take them out of the .p folder structure. 2. Use a Mac tool to change the hidden .assg files to be visible on the Mac. Then copy the .assg, LW, and CT to a Prinergy hot folder. 3. Since Prinergy supports processing of the .job-level .assg file, simply "Add Input" to the .job-level .assg file. Prinergy will then add the supporting .p-level .assg files. In other words, by adding a single .assg, you could have the entire .job converted to PDF. Permanent fix: |
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See also |
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Keywords |
CT-LW Import, hot folders |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
James Bredenhof |
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Date submitted |
21 Oct 2003 |
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