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User unable to see recipes for pantone library in Map Colors dialog


Product

  Prinergy Connect 2.0 ; Prinergy Connect 2.1

Platform

 

Operating system

 


Error

 

Pantone Library isn't licensed


Symptoms

 

Unfortunately, UADM will allow you to load the pantone library even if it isn't licensed. However, if the pantone library isn't liscensed, from workshop it will appear as if the library hasn't been loaded. For example, the map colors dialog will display the message "PANTONE XXX CV is not defined in the color database" for all pantone colors


Cause

  Pantone LIbrary isn't licensed

Solution

 

E-mail LicenseKey@creo.com to get a license key with pantone library licensed. You will need to provide the dongle DSN and DSC in the e-mail.

Permanent fix:


See also

 


Keywords

 

color, licensing, spot color


Technical contact(s)
 

Shelley Hendricks

Submitted by
 

Shelley Hendricks

Date submitted
 

14 Jan 2002


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