Prinergy Troubleshooting - Separated proofing (e.g. to VPS or TIFF) and/or platemaking for copydot data is slower in the 3016 RIP than the 3011 RIP.

Separated proofing (e.g. to VPS or TIFF) and/or platemaking for copydot data is slower in the 3016 RIP than the 3011 RIP.


Product		2.2.1.8 and higher
Platform
Operating system

Error		Error (red) In DIAG (only): POPT_PdfCopydotfilter.cpp, line 308: Failed to load cmap_identity_h for cid font helvetica, failed to located cmap_identity_h on resource search path: font search path:

Symptoms		Separated proofing (e.g. to VPS or TIFF) and/or platemaking for copydot data is slower in the 3016 RIP than the 3011 RIP.

Cause

Solution		Install Acrobat on the server(s) affected Permanent fix:

See also

Keywords		acrobat, Copydot, output

Technical contact(s)		Judith Vosko
Submitted by		Judith Vosko
Date submitted		14 Jan 2005