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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 | |
Platform |
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Operating system |
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Error |
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Symptoms |
The 2.0.5.0 PPU message is: ERROR: Exception in process 984, thread 1644 Traceback (innermost last): File "ppu.py", line 242, in run patchList = self.engine.CheckForNewUpdates( self.opt.patchdir ) File "e:\temp\~ppu.0\ppuengine.py", line 227, in CheckForNewUpdates updateDirList = os.listdir( updateDir ) OSError: [Errno 267] Unknown error |
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Cause |
When the parameter that should identify a folder name in the "-dir" mode points to a file name, PPU doesn't write a clear message to indicate the exact cause. | |
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Solution |
Use the "-dir" command followed by the folder name that contains the update files to be installed. Permanent fix: |
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See also |
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Keywords |
ppu |
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Technical contact(s) |
Stan Yoshida |
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Submitted by |
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Date submitted |
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