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SignaPack does not recognize an upper case extension (EPS) when adding files to the user defined marks


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 

Windows 2000


Error

 


Symptoms

 

SignaPack does not recognize an upper case extension (EPS) when adding files to the user defined marks.

The EPS files are being added to the correct marks folders within SignaPack but are not dispayed in the user defined marks UI.


Cause

 

Solution

 

Change the extension to a lower case EPS and the files will be displayed.

The upper case EPS may be added by the "Append Extension" setting in the Save As menu of Adobe Illustrator.

Permanent fix:


See also

 


Keywords

 

Signastation-Signapack


Technical contact(s)
 

Steve Miller

Submitted by
 

Steve Miller

Date submitted
 

05 Sept 2001


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