Product

Platform

Operating system

Mac os9

Error

Print Console error:

suprarip.exe-Application Error "The instruction at "0x100207df" referenced memory at "0x000000000". The memory could not re "read". Click on OK to terminate the program

Symptoms

This problem applies to ArtPro 6.0 and 6.5.

When plating, once the file reaches Print Console, it will wait for image parameters before it crashes the JTP and the plate ejects.

Print Console reports the error:

suprarip.exe-Application Error "The instruction at "0x100207df" referenced memory at "0x000000000". The memory could not re "read". Click on OK to terminate the program

Cause

Solution

There are two possible workarounds:

1. Rip to TIFF and use the TIFF downloader to output plates.

or

2. Resave the entire job in ArtPro/ArtPrinter 4.99

Permanent fix:

See also

Keywords

ArtPro, hot folders, OPI, PostScript, Powerpack, Trendsetter, VLF

Technical contact(s)

Sandy Wong

Submitted by

Sandy Wong

Date submitted

07 May 2003