Prinergy Troubleshooting - Legato clients fail to be backed up during system backup

Legato clients fail to be backed up during system backup


Product		Prinergy 1.1
Platform
Operating system

Error

Symptoms		Legato clients fail to be backed up during the system backups. Error message: savegrp: No client resource for 'ycs123-45.creo.com'

Cause		Legato may try to use the DNS name of the client. If a DNS name is defined in the TCP/IP's DNS configuration in Control Panel \| Networks, then Legato may try to access the clients using the fully qualified domain name, for example, YCS123-45.creo.com.

Solution		Add the fully qualified domain name (FQDN) of the Legato client to the client's ALIASES list. In Networker Administrator, click on Manage Clients and double-click each client to edit its configuration. In the Preferences tab, add the FQDN of the client to the Aliases list. e.g. Aliases: YCS123-45 YCS123-45.creo.com <--- add this entry Permanent fix:

See also

Keywords		backup, Legato

Technical contact(s)		Stan Yoshida
Submitted by		Stan Yoshida
Date submitted