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Oracle database backups fail when using Online Backup with Legato Business Suite Module


Product

  Prinergy 1.1

Platform

 

Operating system

 


Error

 


Symptoms

 

Oracle database backups fail when using Online Backup with Legato Business Suite Module.

The following error message appears in the D:\Win32App\NSR\Logs\Daemon.log:

...SYSTEM Error, Access Violation - unknown host: 127.0.0.1


Cause

  Someone has removed the '127.0.0.1 localhost' entry from the Hosts file (\WINNT\SYSTEM32\DRIVERS\ETC\Hosts file). Legato uses the loopback address 127.0.0.1. If the loopback entry it is missing from the Hosts file, certain functions in Legato may fail.

Solution

 

Insert the loopback entry at the beginning of the Hosts file:

In \WINNT\SYSTEM32\DRIVERS\ETC\HOSTS, add:

127.0.0.1 localhost

After adding the localhost entry into the Hosts file, stop and restart the Networker Backup and Recover Server service.

Permanent fix:


See also

 


Keywords

 

backup, Legato, oracle


Technical contact(s)
 

Stan Yoshida

Submitted by
 

Date submitted
 


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