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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
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Platform |
Mac |
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Operating system |
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Error |
following error occurs when starting Workshop 1st time: Can't get <<class cfol>> "MACOS9:Anwenderprogramme (Mac OS 9):Adobe Acrobat 4.0:Plug-Ins:Prinergy Plug-Ins:Config" of application ... (see attached screenshot "MacWSClient2070FolderConfigMissing.zip") mini-installer script should check if the folder exists |
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Symptoms |
After installing Mac Workshop Client 2.0.7 following error occurs when starting Workshop 1st time: Can't get <<class cfol>> "MACOS9:Anwenderprogramme (Mac OS 9):Adobe Acrobat 4.0:Plug-Ins:Prinergy Plug-Ins:Config" of application ... (see attached screenshot "MacWSClient2070FolderConfigMissing.zip") |
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Cause |
missing folder "Config" | |
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Solution |
The folder "Config" must be created first before HEIDELBERGScript can install Prinergy plugins correctly. So empty subfolder "Config" in folder "Prinergy Plug-Ins" has to be created. Starting Workshop again then HEIDELBERGScript runs correctly installing all the needed plugins as it should... Permanent fix: Prinergy 2.0 |
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See also |
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Keywords |
install |
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Technical contact(s) |
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