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System Backup does not show backup status


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

UADM (Prinergy Administrator) does not show the status of the current backup.


Cause

  The HKLM\System\CurrentControlSet\Services\LanmanServer\Shares registry key contains an entry that does not point to a valid folder.

The backup script is attempting to write log files to a folder on the first AraxiVolume share it finds in the registry. If the first AraxiVolume share does not point to a valid drive or folder, the backup script will fail. This 'phantom' share can occur if the drive is removed from the system before deleting any NT shares on that drive.


Solution

 

Remove the phantom share from the system from the HKLM\System\CurrentControlSet\Services\LanmanServer\Shares registry key using Regedt32.

Permanent fix:


See also

 


Keywords

 

backup


Technical contact(s)
 

Stan Yoshida

Submitted by
 

Stan Yoshida

Date submitted
 

Feb 14/02


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