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Product |
Prinergy Connect 2.0 | |
Platform |
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Operating system |
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Error |
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Symptoms |
UADM (Prinergy Administrator) does not show the status of the current backup. |
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Cause |
The HKLM\System\CurrentControlSet\Services\LanmanServer\Shares registry key contains an entry that does not point to a valid folder. The backup script is attempting to write log files to a folder on the first AraxiVolume share it finds in the registry. If the first AraxiVolume share does not point to a valid drive or folder, the backup script will fail. This 'phantom' share can occur if the drive is removed from the system before deleting any NT shares on that drive. |
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Solution |
Remove the phantom share from the system from the HKLM\System\CurrentControlSet\Services\LanmanServer\Shares registry key using Regedt32. Permanent fix: |
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See also |
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Keywords |
backup |
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Technical contact(s) |
Stan Yoshida |
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Submitted by |
Stan Yoshida |
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Date submitted |
Feb 14/02 |
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