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Free disk space on system drive is low, and Workshop log file is growing very large


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

The system is running low on disk space.

While checking the system drive, you find the log files (*.WShop.log and *.WShop.old) in the %AraxiHome%\CreoAraxi\Preferences folder are very large (several hundred megabytes or more).


Cause

  The UWSP.IdlOpTrackerDebugLevel setting in the Login.props properties file is set to a verbose level.

The Login.props file is found in the %AraxiHome%\CreoAraxi\Preferences folder.


Solution

 

Set the UWSP.IdlOpTrackerDebugLevel value to 0 as follows:

1. Open the %AraxiHome%\CreoAraxi\Preferences\Login.props file in Wordpad, (not Notepad).

2. Edit the line UWSP.IdlOpTrackerDebugLevel=4 to read UWSP.IdlOpTrackerDebugLevel=0

3. Save the file.

4. Exit Workshop on the server and remove all the *.WShop.log and *.WShop.old files from the %AraxiHome%\CreoAraxi\Preferences folder.

Permanent fix:


See also

 


Keywords

 

Windows 2000, workshop


Technical contact(s)
 

Stan Yoshida

Submitted by
 

Stan Yoshida

Date submitted
 


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