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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.0 ; Prinergy Direct 2.0 ; Prinergy Access 2.0 ; Prinergy PowerPack 1.0 ; Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 | |
Platform |
Intel |
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Operating system |
Windows 2000 |
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Error |
Tue Oct 29 03:00:03 2002 Error: pywintypes.api_error, (87, 'OpenProcess', 'The parameter is incorrect.'), <traceback object at 6c6ed0> traceback: Exception in process 3620, thread 1072 Traceback (innermost last): File "C:\Prinergy2.0.4\lib\Python\com\creo\araxi\database\BackupDatabase.py", line 396, in backupOracle if arxprocess.ProcessNameExists( PPU_CHECK, computername ): File "C:\Prinergy2.0.4\lib\Python\arxprocess.py", line 154, in ProcessNameExists procdict = EnumProcesses( computer ) File "C:\Prinergy2.0.4\lib\Python\arxprocess.py", line 187, in EnumProcesses name = pypsapi.GetProcessName( pid ) File "C:\Prinergy2.0.4\lib\Python\com\creo\win32\pypsapi.py", line 87, in GetProcessName hProcess = win32api.OpenProcess( win32con.PROCESS_QUERY_INFORMATION | win32con.PROCESS_VM_READ, FALSE, pid ) pywintypes.api_error: (87, 'OpenProcess', 'The parameter is incorrect.') |
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Symptoms |
Database backup fails with the error message shown. The error message can be found in the D:\Ora816\Creo\Logs\OracleBackupLogFile.log. |
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Cause |
The error occurs while the backup script is checking if PPU is running. The script will crash with this error if any process has exited during the check. |
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Solution |
Run OracleBackupManager to back up the database manually or wait until the next scheduled backup. Permanent fix: |
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See also |
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Keywords |
backup, oracle |
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Technical contact(s) |
Stan Yoshida |
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Submitted by |
Stan Yoshida |
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Date submitted |
18 Dec 2002 |
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