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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 | |
Platform |
Intel |
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Operating system |
Windows 2000 |
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Error |
ORA-12012: error on auto execute of job 815 ORA-01502: index 'PRINERGY.DBCS_PAGEELMNT_PK' or partition of such index is in unusable state ORA-06512: at "PRINERGY.DBCS_ORPHANEDSTATUS_D", line 5 |
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Symptoms |
The customer performed a database compression and it failed. When they start Prinergy, database errors appear in the diagnostics logs as shown below. The details of the error message may vary depending upon which indexes were affected by the database compression failure or which index was being accessed by Prinergy when the error message was generated. |
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Cause |
The database compression failed because it ran out of disk space while it was trying to rebuild the indexes. | |
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Solution |
Free up sufficient disk space to perform the database compression by moving jobs to another volume remove any unnecessary files, then re-run the database compression. The database compression will repair the indexes when it rebuilds them. Permanent fix: |
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See also |
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Keywords |
oracle |
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Technical contact(s) |
Stan Yoshida |
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Submitted by |
Stan Yoshida |
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Date submitted |
05 Dec 2002 |
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