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Copy and Paste does not work with Prinergy Workshop on Mac OS X


Product

  Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; Prinergy Satellite

Platform

 

Operating system

 


Error

 


Symptoms

 

Copy and Paste does not work with Prinergy Workshop on Macintosh OS X. It works OK with Mac OS 9 and Windows clients.


Cause

  This is caused by a problem in the Apple Java.

Solution

 

It appears that the Copy and Paste function does work with Mac OS X; it is just delayed. You must be patient. Hold Cmd-C and Cmd-V down for about 1 second, and Copy and Paste will work.

Permanent fix:


See also

 


Keywords

 

Macintosh, workshop


Technical contact(s)
 

James Bredenhof

Submitted by
 

James Bredenhof

Date submitted
 

04 Mar 2004


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