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Disk space on the system drive is full due to log files in the %AraxiHome%\IonaOrbacus\bin\Notifiy_Database folder.


Product

  Prinergy Connect 2.1 Level 2.1.0.18; Prinergy Direct 2.1 Level 2.1.0.18; Prinergy Access 2.1 Level 2.1.0.18; Prinergy Powerpack 2.1 Level 2.1.0.18

Platform

 

Intel

Operating system

 

Windows 2000


Error

 


Symptoms

 

The Prinergy System Monitor is reporting the disk space on the system drive is low. There are several log files with the name "log.NNNNNNNN", (e.g. log.00000001, log.00000002, etc.) in the %AraxiHome%\IonaOrbacus\bin\Notifiy_Database folder.


Cause

  The Orbacus Notification service in Prinergy 2.1.0.18 and up is creating these log files.

These log files cannot be deleted without knowing which log file(s) are in use.

To find out which log files can be safely removed, run DB_ARCHIVE.EXE as explained below.


Solution

 

To remove the unused log files:

1) Open a command window.

2) CD to the %AraxiHome%\IonaOrbacus\bin\Notifiy_Database folder.

3) Run "DB_ARCHIVE.EXE -al". This will list all the log files that are in use or known by the Notification service.

4) Delete all the log.NNNNNNNN files NOT in the list.

Permanent fix:


See also

 


Keywords

 

Windows 2000, Windows NT


Technical contact(s)
 

Stan Yoshida

Submitted by
 

Stan Yoshida

Date submitted
 

10 Mar 2004


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