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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Platform |
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Operating system |
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Error |
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Symptoms |
Sites running the "PDFMarkProblemFix.ps" file on their system (per http://techplanet.creo.com/software_solutions/workflow_software/prinergy/content/troubleshooting/JHAA-0000015.htm), will get "Error: syntaxerror; OffendingCommand: ?" when Normalizinf files from Illustrator CS. |
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Cause |
There is an interaction between the original "PDFMarkProblemFix.ps" file and Illustrator CS files. | |
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Solution |
1. Upgrade to Prinergy 2.3 (which fixes the "PDFMarkProblemFix.ps" problem). or 2. Update the "PDFMarkProblemFix.ps" file to the most recent one if using Prinergy 2.2, or 3. Remove the "PDFMarkProblemFix.ps" when processing files from Illustrator CS. Permanent fix: |
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See also |
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Keywords |
Illustrator, normalizer |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
James Bredenhof |
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Date submitted |
9 Aug 2004 |
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