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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 | |
Platform |
Intel |
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Operating system |
Windows 2000 |
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Error |
The NT System event log shows this error: Source: Service Control Manager Event ID: 7024 The AraxiBackupManager service terminated with service specific error 1. |
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Symptoms |
The AraxiBackupManager fails to start. You can run AraxiBackup.cmd at the command prompt, but when you attempt to start the AraxiBackupManager service, you get a pop-up dialog box indicating that the AraxiBackupManager server failed to start with service specific error 1. |
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Cause |
The NT Application event log is corrupted. If you attempt to view the Application event log, the log appears to be empty. | |
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Solution |
In Event viewer, clear the Application event log. Right-click on the Application event log in Event Viewer, and select Clear All Events. This will clear the corruption in the event log. Permanent fix: |
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See also |
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Keywords |
backup |
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Technical contact(s) |
Stan Yoshida |
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Submitted by |
Stan Yoshida |
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Date submitted |
17 Sep 2004 |
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