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Product |
Prinergy 2.3 and above | |
Platform |
Intel |
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Operating system |
Windows 2000 |
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Error |
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Symptoms |
InSite servers running on Prinergy secondary servers are being backed up twice. UADM -> Configure System -> Backup shows the InSite server listed twice in the "Servers to be backed up" list. |
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Cause |
The InSite server entry in the NodeList registry is entered in lowercase letters. | |
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Solution |
1) Open Regedit. 2) Navigate to HKLM\Software\Creo\Araxi\Settings\Default\System 3) Change the computer names listed in the NodeList registry value to all upppercase. 4) Remove the duplicate entry from the registry value RemoteServerList in HKLM\Software\Creo\Araxi\Settings\Default\System\Backup. Permanent fix: |
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See also |
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Keywords |
backup |
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Technical contact(s) |
Stan Yoshida |
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Submitted by |
Stan Yoshida |
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Date submitted |
16 Jun 2005 |
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