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InSite servers are being backed up twice


Product

  Prinergy 2.3 and above

Platform

 

Intel

Operating system

 

Windows 2000


Error

 


Symptoms

 

InSite servers running on Prinergy secondary servers are being backed up twice. UADM -> Configure System -> Backup shows the InSite server listed twice in the "Servers to be backed up" list.


Cause

  The InSite server entry in the NodeList registry is entered in lowercase letters.

Solution

 

1) Open Regedit.

2) Navigate to HKLM\Software\Creo\Araxi\Settings\Default\System

3) Change the computer names listed in the NodeList registry value to all upppercase.

4) Remove the duplicate entry from the registry value RemoteServerList in HKLM\Software\Creo\Araxi\Settings\Default\System\Backup.

Permanent fix:


See also

 


Keywords

 

backup


Technical contact(s)
 

Stan Yoshida

Submitted by
 

Stan Yoshida

Date submitted
 

16 Jun 2005


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