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CheckNetworkConfig incorrectly changes the IP address if the server is multihomed.


Product

  Prinergy 3.0.3.0

Platform

 

Intel

Operating system

 

Windows 2000


Error

 

E 03Mar06 07:15:11.000-PST [2348.3948] YCS5916-2708 ARAXI PMainDirectoryD MDIR_DaemonWatcher.cpp(143): CORBA system exception thrown during resolve to hot folder server on YCS5856-207

System exception `TRANSIENT'

Reason: error number WSAECONNREFUSED

Locality: exception has been generated locally

Completed: no

Minor code: 0x4f4f0001 (attempt to establish connection failed)

E 03Mar06 07:16:48.953-PST [2348.3948] YCS5916-2708 ARAXI PMainDirectoryD MDIR_DaemonWatcher.cpp(143): CORBA system exception thrown during resolve to hot folder server on YCS5856-207

System exception `TRANSIENT'

Reason: error number WSAECONNREFUSED

Locality: exception has been generated locally

Completed: no

Minor code: 0x4f4f0001 (attempt to establish connection failed)

E 03Mar06 07:18:26.046-PST [2348.3948] YCS5916-2708 ARAXI PMainDirectoryD MDIR_DaemonWatcher.cpp(143): CORBA system exception thrown during resolve to hot folder server on YCS5856-207

System exception `TRANSIENT'

Reason: error number WSAECONNREFUSED

Locality: exception has been generated locally

Completed: no

Minor code: 0x4f4f0001 (attempt to establish connection failed)

d 03Mar06 07:19:59.937-PST [3220.3572] YCS5916-2708 ARAXI PTaskD.XCON_Callback TAKS_JobSub.cpp(1970): MagnusVLF:printing(144): Job ticket finished at service Output.

d 03Mar06 07:19:59.937-PST [3220.3572] YCS5916-2708 ARAXI PTaskD.XCON_Callback TAKS_JobSub.cpp(1112): ==================== No step name. Don't try to update step information! ====================

E 03Mar06 07:20:02.718-PST [2348.3948] YCS5916-2708 ARAXI PMainDirectoryD MDIR_DaemonWatcher.cpp(143): CORBA system exception thrown during resolve to hot folder server on YCS5856-207

System exception `TRANSIENT'

Reason: error number WSAECONNREFUSED

Locality: exception has been generated locally

Completed: no

Minor code: 0x4f4f0001 (attempt to establish connection failed)

d 03Mar06 07:20:51.906-PST [3220.3572] YCS5916-2708 ARAXI PTaskD.XCON_Callback TAKS_JobSub.cpp(1970): MagnusVLF:printing(145): Job ticket finished at service Output.

d 03Mar06 07:20:51.906-PST [3220.3572] YCS5916-2708 ARAXI PTaskD.XCON_Callback TAKS_JobSub.cpp(1112): ==================== No step name. Don't try to update step information! ====================

E 03Mar06 07:21:39.171-PST [2348.3948] YCS5916-2708 ARAXI PMainDirectoryD MDIR_DaemonWatcher.cpp(143): CORBA system exception thrown during resolve to hot folder server on YCS5856-207

System exception `TRANSIENT'

Reason: error number WSAECONNREFUSED

Locality: exception has been generated locally

Completed: no

Minor code: 0x4f4f0001 (attempt to establish connection failed)

E 03Mar06 07:23:15.687-PST [2348.3948] YCS5916-2708 ARAXI PMainDirectoryD MDIR_DaemonWatcher.cpp(143): CORBA system exception thrown during resolve to hot folder server on YCS5856-207

System exception `TRANSIENT'

Reason: error number WSAECONNREFUSED

Locality: exception has been generated locally

Completed: no

Minor code: 0x4f4f0001 (attempt to establish connection failed)


Symptoms

 

A dual NIC system picks the wrong NIC when initializing Prinergy and points to the GMCE(Magnus VLF) IP address. You can change the values in the HKLM\Software\OOC key but when you restart, CheckNetworkConfig resets the values to the GMCE NIC.


Cause

  The CheckNetworkConfig.cmd utility, which runs during Prinergy startup will incorrectly change the IP address to the first IP address it finds, whether the IP address in the OOC registry points to a valid IP address or not.

CheckNetworkConfig.cmd should only replace the IP address in the OOC registry key if the one in the registry is not bound to any network card.


Solution

 

THIS SOLUTION IS FOR PRINERGY 3.0.3.0 SYSTEMS ONLY (The modified CheckNetworkConfig.cmd is for a Prinergy 3.0.3.0 system)

1. Select Network and dial up connections -> Advanced menu-> advanced settings

2. In the top box, ensure that the correct local area connection is on top (Prinergy) - use arrows on right side.

3. In the bottom box, ensure that under each of the selected protocols, internet protocol (TCPIP) is also on top.

Note: You may be disconnected when you click OK.

4. In the HKLM\Software\OOC registry key, set the IP addresses to the correct IPs for Prinergy.

5. In the %araxihome%\CreoAraxi\Bin folder, copy the CheckNetworkConfig.cmd to this folder, replacing the current copy, so the next restart will use the correct file.

6. Re-run CheckNetworkConfig at the command prompt to confirm that the proper network IPs are being used by Prinergy.

Permanent fix:


See also

 

CheckNetworkConfig


Keywords

 

Windows 2000, networking, orbix


Technical contact(s)
 

Stan Yoshida

Submitted by
 

Stan Yoshida

Date submitted
 

06 Mar 2006


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