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Product |
Prinergy Connect 2.1 ; Prinergy Direct 2.1 ; Prinergy Access 2.1 ; Prinergy Powerpack 2.1 ; 3.0.3.0 | |
Platform |
Intel |
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Operating system |
Windows 2000 |
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Error |
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Symptoms |
UADM (Prinergy Administrator) will not show any processes in the Processes pane, however, JTPs are visible in the JTPs pane. Also, the column headings do not appear at the top of the Processes pane. This can occur if the regional settings have been changed to German. |
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Cause |
The values for the column width entries in the file \Winnt\UADM.INI are zero. UADM.INI: ... [Tab679] Column Width0=0 Column Width1=0 Column Width2=0 Column Width3=0 Column Width4=0 ... |
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Solution |
Open the \Winnt\UADM.INI file in Notepad and change the following parameters to non-zero values (such as 100) : [Tab679] Column Width0=100 Column Width1=100 Column Width2=100 Column Width3=100 Column Width4=100 Permanent fix: |
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See also |
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Keywords |
administrator, daemon |
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Technical contact(s) |
Stan Yoshida |
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Submitted by |
Stan Yoshida |
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Date submitted |
13 Mar 2006 |
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