Prinergy Troubleshooting - Workshop reports not enough memory to launch Acrobat

Workshop reports not enough memory to launch Acrobat


Product		Prinergy 1.0; Prinergy 1.1; Prinergy Connect 2.0
Platform
Operating system

Error

Symptoms		Workshop refuses to launch Acrobat, even though the largest available partition is larger than Acrobat's minimum requirement.

Cause		Workshop checks the preferred memory partition of Acrobat, not the minimum requirement, before launching Acrobat. If the largest available partition is less than Acrobatâ€™s preferred partition, Workshop will not launch Acrobat.

Solution		Free up more memory on the Mac (recommended), or reduce the preferred memory requrement for Acrobat (not recommended). Permanent fix: Prinergy 2.0

See also

Keywords		acrobat, workshop

Technical contact(s)		Gordon Miller
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Date submitted