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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1; Prinergy Connect 2.0 | |
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Operating system |
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Error |
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Symptoms |
Only the black channel of the page renders. To reproduce the problem: A separated PostScript file is output from CEPSLink. It is refined in Prinergy using a Normalizer JTP configured to bypass CEPSLink PostScript. The resulting PDF is output to proof or plate. |
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Cause |
Normalizer should extract the color information for each channel when configured for bypass. In this case, it is only extracting the black channel. | |
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Solution |
From CEPSLink, create DCS (no proof data) output instead of separated PostScript. Re-refine in Prinergy. Permanent fix: |
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See also |
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Keywords |
CEPSLink, normalizer |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
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Date submitted |
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