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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1; Prinergy Connect 2.0 | |
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Operating system |
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Error |
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Symptoms |
When refining thin PostScript that contains OPI links to Photoshop 6 TIFFs, an error message from the normalizer may result: Image Reader TIFF unsupported image type |
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Cause |
If TIFFs are saved with JPEG or ZIP compression, the OPI engine is unable to process the image. Photoshop 6 provides a number of new options when saving TIFF files that might cause problems for downstream workflows. |
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Solution |
Open TIFFs in Photoshop and resave with LZW compression, or with no compression. Re-refine. Permanent fix: |
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See also |
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Keywords |
file formats, normalizer |
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Technical contact(s) |
James Bredenhof |
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Submitted by |
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Date submitted |
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