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Artifacts (dashed lines, blank lines, etc.) appear on output


Product

  Prinergy Connect 2.0

Platform

 

Operating system

 


Error

 


Symptoms

 

Artifacts (dashed lines, blank lines, etc.) appear on the output.


Cause

  This is most often caused by a resolution mis-match between the input file (example, 2032 dpi CT/LW and PDF) and the output device (example, 2400 dpi Trendsetter).

Solution

 

First ensure that the CT/LW Best Practices (as outlined in "Best Practices When Creating CT/LW Files for Output in Prinergy") are being adhered to. (Primarily, set CEPS JTP to resample LW to 2400, etc.).

.

If this is not possible (for example, the page cannot be re-converted with correct settings), then it might be possible to eliminate the artifact by shifting the page by a very small amount (example, if the artifact runs left-to-right, adjust the page geometry to shift the page up by a small amount, such as 0.001 pt). Be sure to check output carefully to ensure that a different artifact hasn't been introduced on that page.

Permanent fix:


See also

 


Keywords

 

CT-LW Import, output


Technical contact(s)
 

James Bredenhof

Submitted by
 

Date submitted
 

31 May 2002


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