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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
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Product |
Prinergy 1.1; Prinergy Connect 2.0 | |
Platform |
Server: Dell or Data Genera all; Client: PC or Macintosh |
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Operating system |
Server: Windows NT or 2000; Client: Windows or Macintosh |
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Error |
Can't find Primary on network. |
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Symptoms |
When attempting to connect to the Prinergy primary server, Prinergy Workshop displays an error message indicating that the primary server can't be found on the network. |
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Cause |
The primary server might be on a different TCP/IP subnet. | |
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Solution |
Add the primary server to the hosts file of the client running Workshop. OR Type in the TCP/IP number of the primary server so that Workshop can find the primary. Permanent fix: |
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See also |
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Keywords |
networking |
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Technical contact(s) |
Simon Chen |
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Submitted by |
Wendi Davies |
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Date submitted |
10 Feb 2000 |
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