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Prinergy Floating License Manager service will not start after you install new key [ID: 82128]


Product

  Kodak® Prinergy® 4.x

Error

  Could not start the Prinergy Floating License Manager service on Local Computer. Error 0xc0001978; 0xc0001978

Symptoms

  After you install Kodak Preps® digital imposition software, Prinergy Trap Editor software, or possibly other related software, and you enter the corresponding license key in Prinergy Administrator, the Prinergy Floating License Manager service will not start. As a result, the Preps client cannot connect.

Cause

  This problem is under investigation by the Prinergy product development team.

Solution

  Restart the server after you install the license.

Technical contact(s)
 

Plamen Marinov

Submitted by
  Plamen Marinov
Date submitted
 

10 Aug 2007


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