Creating, changing, or running a process template that sends files to Brisque fails and reports an error [ID: 82130]


Product		Kodak^® Prinergy^® 3.x, 4.x

Error		The CPC Output destination is invalid.

Symptoms		Creating, changing, or running a process template that sends files to a Kodak Brisque^® workflow system fails and an error message is displayed.

Cause		SMB is activated on the Brisque while an NFS client (either Microsoft^® Services for UNIX^® or Hummingbird^® NFS Maestro^® connectivity software) is installed on the Prinergy system(s) running the output JTPs. This confuses Microsoft Windows^® about how to connect to the Brisque (SMB or NFS).

Solution		Use one of the following connection protocols: Deactivate SMB on the Brisque workflow system. Uninstall the NFS client from the Prinergy system(s) running the output JTPs.

Technical contact(s)		Fabian Warkalla
Submitted by		Fabian Warkalla
Date submitted		10 Aug 2007