Product

Kodak^® Prinergy^®, all versions

Operating system

• Microsoft^® Windows^® 2000
• Microsoft Windows Server^® 2003

Error

No shared volumes were found.[1088023]

Symptoms

Prinergy Workshop reports the error message when you attempt to create a new job.

Cause

If the AraxiVolume share on a server is removed and the last job you created was on that volume, Workshop fails.

If there are no more AraxiVolume shares on that server, you cannot create a new job until that volume is made available again, even if you have a different server available that has a shared volume.

Solution

• Make the share available again.

Or,
• Delete the Workshop preferences.

To delete the Workshop preferences:

1. On your Macintosh hard drive, locate \Users\<current user name>\Library\Application Support\Creo\Workshop.
2. Delete the <current user name>.props file.
3. Restart Workshop.

PR SYOA-0616

Keywords

Workshop; volumes

Technical contact(s)

Submitted by

Date submitted

15 Aug 2007