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Product |
Kodak® Prinergy® 4.0.2.0, 4.0.2.1, 4.0.2.2 | ||
Operating system |
Microsoft® Windows Server® 2003 |
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Symptoms |
After upgrading to Prinergy 4.x, the Removable Storage Management (RSM) feature in the Windows operating system does not recognize archived tapes that were created earlier than Prinergy 2.1. The tapes appear in the Unrecognized media pool in RSM. |
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Cause |
The driver that identifies old Prinergy archived tape formats is not compatible with the Windows Server 2003 operating system. |
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Solution |
Version 4.0.2.3 contains a permanent fix for this problem. For earlier versions, replace the driver that identifies archived tape formats:
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Keywords |
archiver - RSM, archiver - retrieve, upgrades, tape libraries |
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Technical contact(s) |
Amy Chan | ||
Submitted by |
Amy Chan | ||
Date submitted |
27 Aug 2007 |
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