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Process templates disappear after downgrading from Prinergy 4.0.2.1


Product

  Kodak® Prinergy® 4.0 or later

Symptoms

 

Process templates that were created in Prinergy version 4.0.2.1 (other than 4.0.2.1c) disappear after the Prinergy version is rolled back to 4.0.2.0 and then upgraded to 4.0.2.1c.


Solution

 

The process templates created in Prinergy 4.0.2.1 are stored in the %AraxiHome%\CreoAraxi\Data\Processplans-4021 folder.

Locate this folder and copy the missing process templates to the ProcessPlans folder in order to restore them.


Keywords

 

process templates, Workshop


Technical contact
 

Plamen Marinov

Submitted by
 

Plamen Marinov

Date submitted
 

05 Nov 2007


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