Product

Symptoms

All media pool configuration lists are missing.

Cause

The RSM database is corrupted.

Solution

When the RSM database is corrupted and there is no backup, you must rebuild the RSM database from scratch.

1. ListTapesAndPools.exe is included only in Prinergy 4.0. If you are running Prinergy 3.1 or earlier, download and decompress List Tapes and Pools tool.
2. Run ListTapesAndPools.exe to locate the media pools and the tapes associated with each media pool. The results appear as shown in bold text:
   C:\Documents and Settings\Administrator > listtapesandpools
   Prinergy Archiver Tapes and Pools on ROMULUS-2003:
   POOL: \PrinergyArchives
   TAPE: 000088
   Found 1 tape(s) in 1 pool(s).
3. Using the information from the listtapesandpools output, manually recreate all of the appropriate media pools.
4. Register all of the tapes in RSM.
5. Manually drag the tapes into the appropriate media pools, according to the listtapesandpools output.
6. Stop and restart the Archiver JTP to allocate the tapes.
7. Back up the RSM database.

Keywords

archiver-RSM, backup, tape libraries

Technical contact

Amy Chan

Submitted by

Amy Chan

Date submitted

13 Nov 2007