Product

Kodak^® Prinergy^® 3.x, 4.x

Error

The following message appears in the system event log:

RSM could not verify the media in Drive 1 of library QUALSTAR TLS-4212 because the on-media-identifier did not match what was expected

RSM mounted medium ..... in library QUALSTAR TLS-4212 and verification of the On-Medium Id failed

Symptoms

NTBackup on tape fails while mounting the tape, even if you use newly prepared tapes.

Cause

The registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NTMS\OMID\Tape\MTF is missing, or its value is incorrect.

Solution

Verify that the key is correct, or create the key if it is missing.

1. Open the Registry Editor.
   1. From the Start menu, select Run.
   2. Type regedt32.
2. Locate HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > NTMS > OMID > Tape.
3. Confirm that the MTF key is there and that the path is correct.
   If the key is there but its path value is wrong, double-click Path, type the correct path, and click OK.
4. If the key is missing, you can create it in either of the following ways:
   • Import the attached registry file.
   1. Double-click the mtf.reg file.
   2. When asked if you want to add the information to the registry, click Yes.
   Or,
   • Create the key manually.
   1. In the Registry Editor, locate HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > NTMS > OMID > Tape.
   2. Click the Tape folder.
   3. From the Edit menu, select New and then select Key.
   4. Type MTF.
   
   The MTF folder appears.
   5. Click the MTF folder.
   6. From the Edit menu, select Add Value.
   7. In the Value Name box, type Description.
   8. From the Data Type list, select REG_SZ.
   9. Click OK.
   10. In the String box, type
       MTF (Microsoft Tape Format) Media Label Library.
   11. From the Edit menu, select Add Value.
   12. In the Value Name box, type Path.
   13. From the Data Type list, select REG_EXPAND_SZ.
   14. Click OK.
   15. In the String box, type
       %SystemRoot%\system32\mll_mtf.dll.
5. Close the Registry Editor.

Keywords

backup

Technical contact

Amy Chan

Submitted by

Plamen Marinov

Date submitted

29 Nov 2007