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After rehosting, the file transfer server for RBA shuts down unexpectedly [ID: 82133]


Product

 

Kodak® Prinergy® 4.x

Operating system

 

  • Microsoft® Windows Server® 2003
  • Microsoft® Windows Server® 2000


Error

 

Creo.PWS.Automation.FileTransferEngine.FileTransferEngine():Exception message: Could not find a part of the path “pT:\”.


Symptoms

 

After rehosting, the Automation File Transfer server, which transfers files needed for rules-based automation (RBA), shuts down unexpectedly.


Cause

 

The old system Temp drive was configured on drive T, but the new system Temp drive is configured on drive C. RBA looks for the old Temp drive.


Solution

 

  1. In Prinergy Administrator, select Tools > Configure RBA.
  2. Click the File Transfer tab.
  3. In the Transfer Destination Path box, type C:\Temp.
  4. In the Transfer Metadata Path box, type C:\Temp.
  5. Click OK.


Keywords

 

RBA, automation, rehosting


Technical contact
 

Amy Chan

Submitted by
 

Amy Chan

Date submitted
 

29 Nov 2007


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