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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Product |
Kodak® Prinergy® 4.0 |
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Operating system |
Microsoft® Windows Server® 2003 R2 | ||
Component |
Tripp Lite PowerAlert power management software v12.4.30 | ||
Symptoms |
The Prinergy installer runs slowly or stalls during initial startup. The installer splash screens take three to five minutes to refresh. | ||
Cause |
The PowerAlert UPS software, version 12.4.30, conflicts with the Prinergy installer. | ||
Solution |
Install PowerAlert software version 12.4.40 or later, which corrects the installer conflict. |
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Keyword |
installation, performance | ||
Technical contact |
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Submitted by |
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Date submitted |
10 Dec 2007 |
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