Product

Kodak^® Prinergy^® Connect^™, version 4.0.2.x

Operating system

• Microsoft^® Windows^® 2000 Server
• Microsoft Windows Server^® 2003

Error

java.lang.NullPointerException
at com.creo.araxi.UJCK.UJCK_JacketToolFrame.DoOpenJobFolderInFileBrowser(UJCK_JacketToolFrame.java:852)
...

Symptoms

In the Job Manager window in Prinergy Workshop, you select File > Open Job Folder in File Browser. Workshop closes unexpectedly.

Cause

Workshop cannot find the job data.

Solution

In the Job Finder window, open and then close any job groups that you will work on during the current Workshop session. This populates the data model so that Workshop no longer fails.

Note: This problem is fixed in version 4.0.2.3.

PR #

MWER 341

Keywords

Workshop, job manager/job folders

Technical contact(s)

Submitted by

Date submitted

29 Jan 2008