Product

Kodak^® Prinergy^® Connect^™ version 4.x or later

Operating system

• Microsoft^® Windows^® 2000 Server
• Microsoft Windows Server^® 2003

Error

W 21Feb08 13:39:35.094-EST [128728.1] ARAXI
AutomationApp MainApp.cs(300)
Creo.PWS.Automation.AutomationApp.MainApp():Unable to acquire remoting port, will retry for 10 seconds

E 21Feb08 13:39:45.094-EST [128728.1] ARAXI
AutomationApp MainApp.cs(303)
Creo.PWS.Automation.AutomationApp.MainApp():Exception message: Only one usage of each socket address (protocol/network address/port) is normally permitted

Symptoms

The error message appears in Diagview during Prinergy Connect startup. In Prinergy Workshop, you cannot open the RuleSet Manager.

Cause

The RuleUtility tool is not running correctly.

Solution

Open Task Manager, locate the RuleUtility.exe file, and end its process.

If the RuleUtility tool is the problem, the AutomationApp and WebServerApp utilities start, and you can open the RuleSet Manager in Prinergy Workshop.

Keywords

automation, RBA

Technical contact(s)

Submitted by

Date submitted

21 Feb 2008