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Unable to add an Archiver JTP or Purge JTP in Prinergy Administrator


Product

 

Kodak® Prinergy® Connect™ version 4.0.2.2e


Error

 

At least one feature must be enabled for this JTP type


Symptoms

 

In Prinergy Administrator, you are unable to add an Archiver JTP or Purge JTP using the JTPs tab, and the error message appears.


Cause

 

This is a known problem in Prinergy Administrator 4.0.2.2e.


Solution

 

  1. Quit Prinergy Administrator and then start it again.
  2. Click the Processes tab.
  3. Add the Archiver and Purge JTPs (select JTP > Add JTP > Archive).

  4. Note: Do not click the JTP tab. If you do, you must close Prinergy Administrator and repeat the procedure.


Keywords

  Administrator, archiver configuration, JTPs

Technical contact
 

Amy Chan

Submitted by
 

Amy Chan

Date submitted
  01 May 2008

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