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Network connectivity issues occur in a Prinergy domain


Product

  Kodak® Prinergy® Connect™ version 4.x

Operating system

 

Microsoft® Windows Server® 2003


Error

 
  • General Network error
  • Communication link failure
  • A transport-level error

Symptoms

 

Various network problems may occur, such as general network errors, communication link failures, dropped or refused connections, and slow performance on servers with Broadcom® NetXtreme II™ converged network interface controllers (C-NICs).


Solution

 

Disable the TCP Chimney Offload feature.

  1. Select Start > Run, type cmd, and press ENTER.
  2. Type Netsh int ip set chimney DISABLED, and press ENTER.

  3. You do not need to restart the server.


See also

 

Microsoft Support article: http://support.microsoft.com/kb/942861


Keywords

  networking

Technical contact
 

Philip Samaniego

Submitted by
 

Plamen Marinov

Date submitted
  16 May 2008

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