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Prinergy Administrator does not start on the secondary server


Product

 

Kodak® Prinergy® Connect™ 4.x


Error

  Internal software error: E 09Jun08 04:42:47.562 [3720.3596] YCS3834-
1878 ARAXI PJtpAgentD.main APPL_CorbaServerApplication.cpp(518): : Fatal CORBA system exception in server main loop
System exception `TRANSIENT'
Reason: error number WSAETIMEDOUT
Locality: exception has been generated locally
Completed: no
Minor code: 0x4f4f0001 (attempt to establish connection failed)

Symptoms

 

You try to start Prinergy Administrator on the secondary server, but it fails to connect to the primary server.


Cause

 

The primary server's name is not in the node list in the registry.


Solution

 

Add the primary server name to the node list:

  1. Select Start > Run, and type regedit.
  2. Locate HKLM\software\creo\araxi\settings\default\system\.
  3. Double-click the nodelist key. The primary server name should appear in the Value data box. If it is missing, add it.
  4. Close the registry.


Keywords

  Administrator

Technical contact
 

Amy Chan

Submitted by
 

Brian Wiebe

Date submitted
  09 Jun 2008

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