Product

Kodak^® Prinergy^® Connect^™ 4.0.2.3c

Symptoms

After you restart Prinergy 4.0.2.3, the secondary servers no longer appear in the list of servers in Prinergy Administrator.

Cause

When you restart the primary server, it removes the secondary servers from Prinergy Administrator.

Solution

Manually add the secondary server to the list of servers:

1. On the primary server, start Prinergy Administrator and locate Tools > Configure System.
2. On the Servers tab, add the missing secondary servers.
3. Restart Prinergy.

This problem is fixed in Prinergy 4.0.2.4.

Keywords

Technical contact

Amy Chan

Submitted by

Plamen Marinov

Date submitted