Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Document not found error message appears in Explorer when updating Evo using Prinergy Evo Administrator


Product

  All versions of Prinergy® Evo

Error

 

Document not found


Symptoms

 

When you attempt to update Evo using Evo Admin, the update is found successfully. However, after you select begin upgrade, a document not found error message appears in Explorer.


Cause

 

eCentral has not been added as a trusted site.


Solution

 

Add http://download.kodak.com to the Evo Server's trusted sites.

To add a trusted site:

  1. Start Internet Explorer.
  2. Browse to Tools > Internet Options > Security > Trusted Sites > Sites.
  3. In Add this Web site to the zone, type http://download.kodak.com.

Technical contact(s)
 

Kevin Rowe

Submitted by
 

Kevin Rowe

Date submitted
 

19 Apr 2004


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.