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Prinergy Evo Client computers cannot display thumbnails of refined PDF files


Product

 

Prinergy® Evo 1.x 


Symptoms

 

Prinergy Evo Client does not display thumbnails of Refined PDF files.


Cause

 

Prinergy Evo uses the operating system that the client software is installed on to work with and display PDF files.


Solution

 

Use the Column view in Mac® OS X. When you display a PDF file in column view on Mac OS X in most cases a thumbnail of the page displays. There is no solution currently for Mac OS 9.2.x or Windows 2000 Server clients.


Technical contact(s)
 

Josh Garrett

Submitted by
 

Josh Garrett

Date submitted
 

25 May 2004


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