Prinergy Evo 1.1 may not license the correct Printer JTP with Staccato screening


Product		Prinergy® Evo 1.1
Platform		All
Operating system		All

Symptoms		You cannot output Staccato™ screens during platemaking

Cause		If the Prinergy Evo system is licensed for more than one Printer JTP (for example, low resolution proofing and high resolution output) and you only have one screening license, only one Printer JTP will be (randomly) licensed for Staccato™ screening. This may mean that your low resolution proofing JTP will be licensed for Staccato screening and you cannot use Staccato screening during plate output. You cannot manually assign screening licenses to a specific Printer JTP in Prinergy Evo.

Solution		Contact your Creo service representative for as many temporary Staccato license keys for which the Prinergy Evo system has licensed Printer JTPs.

Technical contact(s)		Michael Weber
Submitted by		Michael Weber
Date submitted		27 Aug 2004