Simplified Chinese Prinergy Evo displays incorrect characters if installed on a Traditional Chinese Windows operating system


Product		All versions of Prinergy^® Evo

Symptoms		Simplified Chinese characters display incorrectly in Prinergy Evo.

Cause		If, while running a Traditional Chinese version of the Microsoft^® Windows^® operating system, you install the Simplified Chinese translation version of Prinergy Evo, the Prinergy Evo user interface displays incorrect characters. Traditional Chinese and Simplified Chinese language settings use different character sets.

Solution		If you are running a Traditional Chinese version of the Windows operating system, install the English version of Prinergy Evo. If you want to install the Simplified Chinese translated version of Prinergy Evo, make sure that you are running a Simplified Chinese version of the Windows operating system before you install Prinergy Evo. The Windows operating system and Prinergy Evo are then running the same language and character sets.

Technical contact(s)		Josh Garrett
Submitted by		Josh Garrett
Date submitted		21 Sep 2004